Frequently Asked Questions

Is it safe to give online?

Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen.

What types of bank accounts can I give from?

You can give online from your checking account via eCheck/ACH, or by credit card by MasterCard, Visa, Discover, or American Express. To give using the eCheck/ACH method, you will just need your bank routing number and your checking account number.

Can I use a debit card?

You can use a debit check card from Visa or MasterCard and it will be processed as a credit card transaction, but true debit cards are not accepted through the New Life Church system due to the sensitivity of securely requesting a Personal Identification Number (PIN). ACH bank drafts can be used instead for true debits.

Are there any fees involved with online giving?

Not to you. You will not pay any fees with an online gift.

Can I make a one-time contribution?

Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to charge your credit/debit card or come out of your bank account on the date(s) specified by you.

If I want to set-up a recurring gift, what are my options for frequency of my gift?

For recurring gifts, you have the option of giving weekly, twice a month, every two weeks or once a month.

Can I change my personal information or the amount or the frequency of my gift once I have set it up?

Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.

Can I review my donation history online?

Yes. You can view the complete history of your contributions, given either online or otherwise. Once you’ve created a new PushPay account, you will able to contribute immediately and can view those contributions on-going. Within 30 days of you setting up your new PushPay account you can view your history at any time by clicking on the member link and signing in at http://newlife-atl.org/giving/ .

When will contributions be taken from my account?

Contributions will be taken from your specified bank account within 48 business hours of the date you requested. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.

How will I know that I set up my gift correctly?

Immediately after submitting your contribution, you will receive an e-mail verifying your contribution.

Does it matter which Internet browser I use?

No. Any browser will work.

I currently use the existing New Life on-line giving portal to Tithe. When I switch to the new PUSHPAY option, do I need to do anything ?.YES… you will need to disable your current online giving account.  To do so,

  • sign into your member account,
  • go to the Giving Option at the top left, click on it and choose the  ” My scheduled giving ” option from the drop down box,
  • go the right under “ Actions “, hit the red deactivate button. Then sign out of your account.

I have additional questions about online giving that have not been addressed. Who can I talk to?

For any questions, concerns or comments about the online giving system, please contact New Life Church Finance Office at 770-322-6262. You will receive a response from our staff as soon as possible.